POLITIQUE DE CONFIDENTIALITÉ
Effective date: January 2023
1. Collection of certain Personal Data
MAISON AZULOR, a simplified joint-stock company with a single shareholder with a capital of €1,500, whose registered office is located at 260 Chemin du Sorbier Porte C102 - 74520 Valleiry, registered with the RCS of Thonon-les-Bains under number 912 597 788, whose individual intra-community identification number is FR95912597788, and represented by Mrs. Maria-Isabel Rocha Ruas, its President (“AZULOR HOUSE"), complies with all the regulatory and legislative provisions relating to the protection of personal data (the "Applicable regulations"), and in particular all the provisions set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (the "General Data Protection Regulation" Or "GDPR"), as well as the provisions of the law n ° 78-17 of February 6, 1978 modified, known as "Informatique et Libertés" (the "LIL").
Customers (as defined in the GCS) and users of the Site acknowledge and accept that MAISON AZULOR processes some of their personal data (the "Personal Data"), according to the terms and conditions of thisPrivacy Policy(the “Privacy Policy” and alternatively the “Policye").
Constitutes a "given to Personal Character» any information relating to an identified or identifiable natural person. An identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or several specific elements specific to its physical, physiological, genetic, psychic, economic, cultural or social identity.
2. General rules applicable to the collection and processing of personal data
It is recalled that in accordance with the Applicable Regulations, the Personal Data are:
a) Processed in a lawful, fair and transparent manner with regard to the persons concerned;
b) Collected for specified, explicit and legitimate purposes and not to be further processed in a manner incompatible with those purposes;
c) Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d) Accurate and, where necessary, kept up to date;
e) Kept in a form which allows the identification of data subjects for no longer than is necessary in relation to the purposes for which they are processed;
f) Processed in a way that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction or accidental damage, using technical and organizational measures appropriate.
3. Nature of the Personal Data collected
3.1The data controller is MAISON AZULOR, which remainssole recipient of the Personal Data concerned.
The Personal Data whose communication is requested from Customers and all users through the forms available on the Site are intended for the data controller. If the person concerned fails to communicate this data, his request cannot be processed.
For all intents and purposes, it is recalled that the data controller is, in accordance with the applicable legislation, the entity which defines and limits the data to be collected as well as the purposes of processing.
In any case, this Personal Data is collected and processed on the basis of a legal obligation, a legitimate interest of MAISON AZULOR and/or the consent of the person concerned.
3.2Character Datae Personnel that are collected on the Site are as follows:
- Account creation
When creating the Customer account, his surname, first name, e-mail address, postal address and telephone number.
- Login
As part of the use of the Site, the Site may collect connection data (IP address and type of browser) and location of the user.
-Profile – Order
The use of the services provided on the Site makes it possible to fill in a profile. Any Order requires the information of the surname, first name, e-mail address, a delivery address, billing address and telephone number.
- Payment
As part of the payment of the Products offered on the Site, payments are made via the provider solution selected by MAISON AZULOR Crédit Mutuel.
3.3In any case, and in general, it is recalled that MAISON AZULOR is likely to process Personal Data of the following nature:
- Connection data when the user accesses and uses the Site;
- Details of correspondence with MAISON AZULOR;
- Cookies ;
- Banking and transaction data.
3.4It is also specified that certain data and information are collected through the interactivity that may be established between the Customer or the user and the Site:
- Order follow-up;
- Statistics ;
- Contact form.
4. Origin and purpose of Personal Data collected
The Personal Data of Customers and users of the Site are collected directly and only from them.
MAISON AZULOR undertakes to obtain the express consent of the persons concerned and to allow them to oppose the use of their Personal Data for all other purposes, as soon as this is necessary.
In all cases, Customers and users are informed of the purposes for which their Personal Data is collected via the various online data collection forms and via their actions on the Site. MAISON AZULOR also uses cookies and/or log files.
In any event, it is recalled that the Personal Data collected is necessary for the proper performance of the services of MAISON AZULOR and to enable it to comply with its legal obligations.
The main purposes of collecting, storing and processing this information and Personal Data are:
- access and use of the Site by users;
- management of the operation and optimization of the Site;
- organization of the conditions of use of payment services;
- verification, identification and authentication of the data transmitted by the user;
- implementation of Customer assistance;
- prevention and detection of fraud, malware (malicious software or malicious software) and management of security incidents; - management of any disputes with Customers and users.
5. Non-disclosure of Personal Data
5.1MAISON AZULOR undertakes not to market the Personal Data of Customers and users collected.
5.2Personal Data may be shared with third parties, in the following cases:
- when the Customer uses payment services, for the implementation of these services, the Site is in contact with third-party banking and financial companies with which it has entered into contracts;
- when the user or the Client publishes, in the free comment areas of the Site, information accessible to the public;
- authorized and authorized personnel of MAISON AZULOR who may be required to process Personal Data;
- when the Site uses the services of service providers to provide assistance to users and Customers, the delivery of Orders and advertising. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data. staff ;
- If required by law, the Site may transmit data to respond to claims against the Site and to comply with administrative and legal procedures.
5.3MAISON AZULOR keeps the Personal Data of the persons concerned on the territory of the European Union.
However, in the event that partners and service providers of MAISON AZULOR are located outside the European Union, the Personal Data thus collected may in this case be transferred to countries that are not members of the European Union. European Union, whose legislation on the protection of personal data differs from that of the European Union, it being specified that, in the event that the recipient country or countries do not ensure a level of data protection equivalent to that of the European Union, MAISON AZULOR undertakes to take all appropriate guarantees, either on the basis of an adequacy decision or, in the absence of such a decision, on the basis of appropriate guarantees and concluded with said subcontractors and partners specific contracts to regulate and secure the transfer of Customers' Personal Data, in particular on the basis of the standard contractual clauses adopted, a copy of which may be requested. andée at the coordinates below.
5.4The list of MAISON AZULOR's partners and subcontractors can be communicated to the persons concerned upon request sent to the following email address: contact@maison-azulor.com.
6. Duration of retention of Personal Data
MAISON AZULOR retains the Personal Data of the persons concerned for the duration strictly necessary for the purposes pursued, and in particular for the sale of its Products, the proper functioning of the Site and the services offered and the management of Customers, in accordance with legal requirements and regulations.
The Data is kept for three (3) years from the last incoming contact with MAISON AZULOR.
Concerning Customers, for the duration of the contract binding the Parties, increased by three (3) years.
This information may also be kept for an additional period of two (2) years, under restricted and exceptional access, for the purposes of proof in compliance with the legal and regulatory obligations of MAISON AZULOR.
The documents and accounting documents are kept for ten (10) years, as accounting proof.
7. Legal Basis for Processing Personal Data
MAISON AZULOR collects and uses the Personal Data of users and Customers if this processing meets at least one of the bases below:
- In accordance with the T&Cs applicable to the sale of the Products, to the contracts concluded with the Customers, and to the terms applicable to the use of the Site;
- By respecting the consent of Customers and users, which can be revoked at any time through the settings of their personal account;
- To the extent necessary to fulfill its legal obligations; And
- To the extent necessary to pursue its legitimate interests (or those of others), unless these interests are overridden by the interests or fundamental rights and freedoms of Customers or any users requiring the protection of their Personal Data.
It is recalled that:
- only Personal Data relevant to the purposes listed above are collected;
- the request for the provision of Personal Data is of a contractual nature;
4 - no automated decision-making within the meaning of the regulations in force is carried out by means of the Personal Data.
8. User rights
Pursuant to the Applicable Regulations, Customers and all users of the Site expressly acknowledge that they have the following rights:
- Right of access, and in particular the right to obtain copies of all of their Personal Data, as well as essential details on how the Data is processed;
- Right to obtain rectification of their Personal Data, as soon as possible, and the right to have any incomplete, inaccurate, ambiguous or outdated personal data completed;
- Right to the erasure of their Personal Data, as soon as their processing is no longer necessary, or the Client or user has withdrawn their consent or has opposed their processing; or when their collection, use, communication or storage is prohibited;
- Right to limit the processing of Personal Data;
- Right to portability of Personal Data; And
- Right to object to the processing of their Personal Data.
If the Customer or the user wishes to know how MAISON AZULOR uses his Personal Data, ask to rectify them, oppose their processing, ask for their deletion, or request a copy of all the Personal Data in possession of MAISON AZULOR, he must send his request by post to MAISON AZULOR, the request must be accompanied by a copy of a valid identity document signed to the following address:
- by email: contact@maison-azulor.com
- by mail: MAISON AZULOR, 260 Chemin du Sorbier Porte C102 – 74520 Valleiry
In addition, Customers and users may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
Finally, it is recalled that Customers and users can register free of charge on the list of opposition to cold calling on the site www.bloctel.gouv.fr.
9. Security
MAISON AZULOR takes all useful precautions, with regard to the personal nature of the data collected and the risks presented by the processing, to preserve the security of the Personal Data concerning the users of the Site, and, in particular, to prevent this data from being distorted, damaged, or that unauthorized third parties have access to it.
MAISON AZULOR implements all technical and organizational measures to ensure the security of the processing of personal data and the confidentiality of Personal Data. People working for MAISON AZULOR are required to respect the confidentiality of the Personal Data of Customers and users.
10. Cookies and trackers
MAISON AZULOR is likely to collect certain information through cookies and trackers, subject to the choices expressed regarding cookies during connection, and which may be modified at any time; it being specified that the prior consent of users is required for any storage on his terminal or access to information already stored on him, cookies being deactivated by default with the exception of only cookies which are strictly necessary for the proper functioning of the Site and the provision of its services.
The lifetime of these cookies does not exceed 13 months.
11. Personal Data and minors
The Merchant Site is intended for adults capable of contracting obligations in accordance with the legislation of the country in which the user is located.
12. Links to other websites and social networks
The Site may, where appropriate, contain links to the websites and platforms of MAISON AZULOR partners or third-party companies.
These websites and platforms have their own policies for the use of personal data and MAISON AZULOR declines all responsibility for the use made by these sites of the information collected when Customers and users click on these links.
13. Changes to the Privacy Policy
MAISON AZULOR reserves the right to make any changes to this Policy at any time, in accordance with this clause.
If MAISON AZULOR makes a change to this Policy, it will publish the new version on the Site and update the date of the last update appearing at the top of this Policy.
MAISON AZULOR invites Customers and all users to consult this page regularly.
14. Contact MAISON AZULOR
If the Customer or any user has questions or complaints concerning MAISON AZULOR's compliance with these stipulations, or if the latter wishes to send MAISON AZULOR recommendations or comments, they may contact MAISON AZULOR in writing at the following address :
- by email: contact@maison-azulor.com.
- by mail: MAISON AZULOR, 260 Chemin du Sorbier Porte C102 – 74520 Valleiry 6